frequently asked questions
Once you’ve booked your event date and location is when you should contact us. Your venue will be a huge factor in determining what vintage rentals will be right for you and of course the date is important so we can make sure that we’re available (along with all of your favorite one-of-a-kind pieces) for your big day. Once you have the date and location we’ll start to talk about all of your ideas and inspirations and set up a time to meet so you can see all of our goodies in person.
Our rentals are each priced individually, giving you the opportunity to choose as many or as few as you’d like. We also have packages available to help you choose vignettes that already work great together. We can also create custom packages if you’d rather that we put something together for you, including styling and design, for an additional fee.
Yes. In order to uphold our high standards of service, our minimum order requirement starts at $1500, inclusive of rentals, taxes, and delivery. Higher minimums apply outside of our local delivery area surrounding our Miami based showroom.
Because of the fragile and delicate nature of our vintage and one-of-a-kind pieces, not all of them make good travel partners. For that reason, all items require our white glove delivery service. We are unable allow our clients to pickup rentals from our showroom while upholding our high standards.
So far our rentals have traveled everywhere from Key West to Ocala, to Miami Beach to Naples, to Tampa to Orlando, and everywhere in between. Our rentals have even gone as far as Italy, and have even cruised through the Caribbean. We’re truly happy to deliver just about anywhere if we’re the right fit for your event.
The delivery area we most often cover includes all four South Florida Counties – Miami-Dade, Broward, Palm Beach, and Monroe – within 80 miles of our Miami-based showroom. White Glove Delivery service starts at $300 and is based on distance traveled and size of the order. The service is already factored into all order minimums that are mentioned on our site.
For any delivery orders outside of South Florida (more than 80 miles from zip code 33126), you can expect to cover the standard white glove delivery service, plus cost of hotel and meals on the road. Hotel may be required for up to two nights, depending on the size of the event, location, and times requested.
As our entire collection is filled with beautiful one-of-a-kind pieces, we recommend reserving everything as early as possible once you have your venue booked. Up to 4 months and as long as 12 months before your event date is the perfect time to have everything booked with us. Any requests or confirmations within 7 days of an event will be considered a rush order and will incur additional rush fees in order to process on time.
Yes, we require a non-refundable 50% retainer along with a signed agreement and credit card on file in order to reserve rental items for your event date.
YES!! (This one we would shout from the rooftops if we could!) We believe that love is love and welcome couples of all orientations and backgrounds to contact us, we would love to work with you.
We require a credit card on file for all orders upon the time of reservation. For any furniture, architectural pieces, decor, or other large items that are not returned or are returned damaged, we charge five times the rental rate in order to replace the item. If an item is able to be cleaned or repaired, you will only be charged for the cleaning or repair of the item and any time the item is out of our inventory.
Absolutely! We have special rates for multi-day rentals, weekly rentals, and also monthly rentals.
Our rentals are available per calendar day.
We participate in a handful of artistic collaborations throughout the year under the creative direction of our in-house design-lead. Please email us all of the details of your ideas including a list of vendors involved, inspiration board, as well as the items that you’re interested in so we can determine if your project is the right fit. Requests that are missing these details are unable to be considered.
We’re located right near the Miami Airport (our offices overlook one of the runways!) Our address is 6951 NW 16th Street, Miami FL 33126. We would love for you to come by so we can show you the collection in person. Please be sure to contact us as we are available by appointment only.
While we are always looking to add items to our inventory, we are very selective at the pieces that we choose. Please be sure to send us an email, as we only consider pieces that are emailed to us with a photo and asking price. No phone calls or messages or emails without photos will be returned in reference to pieces that are for sale.